24diamonds.com collects information such as your name, shipping and billing addresses, telephone number, e-mail address, credit card information, and certain demographic information. We need that information in order to:
- Process and track your order
- Verify your identity for payment authorization
- Contact you regarding the order status
- Ship your order to you
- Inform you about our latest news and special promotions
- Generate anonymous visitor statistics
- Provide you with an excellent customer service
Once 24diamonds.com gathers your name and address, this information will then be transferred to your credit card company for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than your order delivery. 24diamonds.com may occasionally share statistics about our customers with important business partners, but we do not disclose any identifying information about individual customers.
This web site recognizes the visitors IP addresses, but not their email addresses. Individually identifiable email addresses are not captured or stored unless they are directly provided to us. Email addresses will not be provided to any non-affiliated parties outside the 24diamonds.com business group.
We are committed to your complete satisfaction and if you do not wish to receive any correspondence from us, please do not hesitate to contact us with a request to be removed from our mailing list.